Telephonic Health Counseling

Often times, following completion of an HRA, health screening, or physical, individuals have good intentions to make healthful lifestyle modifications that will improve their health and manage their disease, but lack the motivation and guidance to follow through with these plans. Preventive Risk Management (PRM) facilitates follow-through, provides motivation, and targets preventive efforts toward the risk area(s) of each individual.

Features and Benefits

• Personal Health Advisor assigned to each case.
• S.M.A.R.T goal(s) and contract established with Personal Health Advisor. (Specific, Measurable, Attainable, Realistic, and Time-bound)
• Referrals to community programs and staged mailings based on risks.
• Personal risk reduction action plan.
• Stages of readiness assessed for all identified health risks.
• Full integration with our Personal Health Assessments, Health-e-Letters, IRMAs™, and Data Management System
• Outcomes measured during each interaction

Health-e-Letters was created as a low cost alternative to our traditional Telephonic Health Counseling program. By using email to deliver the same tailored messages and goals that our traditional Telephonic Health Counseling program provides we can deliver the program at less that a 10th of the cost of our traditional Health Counseling program.

Features and Benefits

• Specific to the combination of risks of each person
• Based on goals that are small, achievable, and targeted for reduced risk or improvement in disease.
• Provides education in manageable “bites”. People take one to two ideas away from each email. We synthesize the massive amounts of information available to assure that the points taken are exactly the ones needed for change.
• Based on our successful messaging used in our telephonic health counseling program.
• Provides weekly (or any time specificity) emails that are tailored by name and risk. There have been many studies done on the importance of personalization. Most studies reveal that name, gender, and risk specific issues are the key tenets to tailor to in communication.
• Sends out an evaluation at program end. The evaluation helps us do continuous program improvement as well as track the effectiveness of the program.
• Can be customized to reference existing programs already offered by the employer.

IRMA - Individual Risk Management Activities

IRMA is the next generation of disease management products. By using the latest in digital printing technology, IRMAs™ offer hands-on, self help programs that are personalized for each member of your population and uniquely customized for your organization. IRMAs™ are mailed directly to participant's homes for confidentitality. They are designed to allow participants an opportunity to learn new skills one step at a time. Best of all, IRMAs™ cost less than traditional health risk management programs.

Features and Benefits

• Lowers Utilization
• Targets High-Risk Participants
• Customized for Your Organization
• Hands-On, Engaging, Interactive Materials
• Supports Disease Management Initiatives
• Cost Effective-Less Than On-Site Programs
• Based on Proven Behavioral Science Models
• Personalized for Each Participant